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Effective customer care

Wellington, Patricia2010
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'Effective Customer Care' is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loyalty. And thus increase profits.
Main title:
Effective customer care / Patricia Wellington.
Author:
Wellington, Patricia
Imprint:
London : Kogan Page, 2010.
Collation:
192 p. ; 22 cm.
Series title:
Creating success
ISBN:
9780749459970 (pbk)
Dewey class:
658.812658.812
Language:
English
Subject:
Customer servicesCustomer services -- ManagementCustomer services -- Case studiesCustomer services -- Management -- Case studiesBusiness and Management
BRN:
2148157
Bookmark link:
https://camden.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=2148157

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Total copies: 1

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