The loyalty leap : turning customer information into customer intimacy
Pearson, Bryan2012
Books, Manuscripts
This is a definitive guide that shows how responsibility using customer data can build unwavering customer loyalty. In addition to speaking about loyalty, Pearson is uniquely positioned to explain how privacy works into this equation and marketing works without compromising customer privacy.
New York : Portfolio Penguin, 2012.
viii, 263 pages : illustrations (black and white) ; 24 cm
Includes bibliographical references and index.
9781591844914 (hbk)
658.8343
English
752077