Mastering business English : how to sharpen up your communication skills at work
Bennie, Michael1998
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Whether you are trying to sell a product or a service, answer a query or complaint, or persuade colleagues, the way you express yourself can be as important as what you say. This fourth edition helps with examples, checklists and questionnaires.
Main title:
Author:
Edition:
4th ed.
Imprint:
Plymouth : How To Books, 1998.
Collation:
208p. : ill. ; 22 cm.
Series title:
Notes:
Previous ed.: 1996.Includes bibliographical references (p. 201) and index.
ISBN:
9781857033762 (pbk)
Dewey class:
658.45428.002465
Local class:
428.002465
Language:
English
BRN:
805460
Find it!
Total copies: 1